On-site and remote IT support for small businesses in Kitchener-Waterloo-Cambridge. Computer problems, printers, networks, equipment advice — no contracts, no call centres. Just Abi.
or book a free consult →If the issue needs hands-on access, Abi comes to you. Available for businesses and individuals in the KWC area. Further locations available at additional travel cost — just ask.
Common IT needs for small businesses — handled remotely or on-site, depending on what the problem calls for.
Slow PCs, random crashes, software errors, computers that won't start — diagnosed and sorted so your team can get back to work.
Printer won't print, network printers not connecting, scanner issues, driver problems — printers are frustrating. Abi has dealt with them all.
Slow office internet, dead zones, devices not connecting, router issues. Often fixable without buying new equipment.
Upgrading computers, buying a new printer, adding a monitor — honest spec advice based on your actual workload, not what's most expensive.
Microsoft 365, antivirus, business software, remote access tools, email setup — getting everything installed, configured, and working properly.
Some problems need to be seen in person. Abi comes to your location in Kitchener-Waterloo-Cambridge. Further locations available — ask for a quote.
Most small businesses don't need a full-time IT department. They need someone reliable to call when something breaks — who actually shows up and fixes it.
Garage software acting up, office computer freezing, printer offline before an invoice needs to go out — Abi handles the tech so you can handle the work.
POS issues, WiFi dropping, new equipment setup, staff computers needing configuration — quick turnaround, minimal downtime.
Accountants, lawyers, consultants, clinics — setting up secure, reliable workstations and making sure the software your business runs on actually works.
Running a business from home and need everything working properly — on your schedule, without the corporate IT overhead.
Message Abi on WhatsApp or email. Plain language — no need to know the technical details. Just tell him what's happening.
Abi will tell you whether it can be fixed remotely or needs an on-site visit, and give you a clear price upfront. No surprises.
Remote session over screen share, or Abi comes to you. Most issues sorted same day. Pay only when it's fixed.
OMXAV is Abi — one person, not a company. This is the right fit for small businesses that need occasional, reliable IT help without a monthly retainer or a corporate helpdesk. If you need 24/7 managed IT services for a large team, that's a different product.
For a small business that wants a real person who picks up the phone, shows up when needed, and doesn't overcomplicate things — that's exactly what this is.
Describe what's happening and Abi will get back to you with a clear plan. Quote provided before any work starts.
or book a free consult →